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Contact Us

If you have a question regarding your order, you can contact our Retail Team by phone or email. Our lines are open from 9:00am  to 5:00pm GMT (Monday to Friday). Closed during UK public holidays, bank holidays and weekends.

Please note there will be no one available by phone or email on Friday 29th November due to office closure.

Please email and someone will be be able to get back to you on Monday 2nd December.

If your query is in regards to the delivery of your order, please refer to the tracking number on your despatch confirmation email or by visiting the UPS website. 

For other queries please consult our FAQ's.

Phone: +44 (0)131 668 8991
Online Shop Enquiries:
Registered Address: Historic Environment Scotland
Longmore House, Salisbury Place
Edinburgh, EH9 1SH

Christmas Closure

Please note due to the Christmas and New Year break, it will not be possible to respond to any enquiries received after 5pm on Tuesday 24th December until Monday 6th January 2020. Any changes to orders will not be possible after 1pm on Thursday 19th December.

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© Historic Environment Scotland - Scottish Charity No. SC045925, VAT Registration No. 221868015